Put AI to work without losing people, customers or control. (WCBS 2026)

What if you could employ someone tomorrow who worked 24 hours a day, could analyse huge amounts of information, never got bored with repetitive tasks and cost a fraction of a traditional employee? What would you ask them to do – and, perhaps more importantly, what would you never allow them to do?
Artificial intelligence is rapidly changing how businesses operate, but for many business owners the challenge isn't understanding the technology – it's knowing where AI can genuinely make a difference.
In this practical and interactive seminar, Nigel Gooding FBCS will cut through the hype and explore how businesses of all sizes can use AI to save time, improve productivity, support customers, develop marketing, analyse information and make better-informed decisions.
Using the idea of AI as your newest employee, Nigel will help you identify tasks you could delegate to AI, where human judgement remains essential, and how to introduce AI without losing control of your data, your customer relationships or your business.
You don't need to be an AI expert or run a technology company. Come with a business challenge, a repetitive task or simply some curiosity.
The aim is simple: leave with at least one practical way you can put AI to work in your business tomorrow.

Speaker

Nigel Gooding, LLM, FBCS, FCMI, FEPRI, Data Privacy Advisory Service
Nigel Gooding LLM, FBCS, FCMI is an AI, data governance and privacy specialist, entrepreneur, author and academic. A Fellow of BCS, The Chartered Institute for IT, he has worked at the intersection of technology, law, governance and organisational leadership for more than two decades.
Nigel founded the Data Privacy Advisory Service (DPAS®), which provides specialist data protection, AI governance and professional training. He created and delivered AI for Data Protection Practitioners and is the author of Mastering AI: A Guide for Data Protection Practitioners. His work explores how organisations can adopt AI practically and productively while managing its legal, ethical and governance risks.
Alongside his business career, Nigel teaches and examines at postgraduate level, including in artificial intelligence, and brings a deliberately practical perspective: helping businesses understand not simply what AI can do, but how to use it well.
Find them at Stand 156.

In the Seminar Hall 3 (top left of the floor plan).